About

FAQ

• Where is the store based?

  River Grove, IL

• Where is this store based?

  River Grove/Chicago, IL.

• Do you accept orders placed outside of the US?

  We sure do!

• How much is shipping?

  Domestic shipping and handling within the United States is $5 for each individual print, not including additional purchases, and $1.50 for each individual sticker.

• How long will it take to receive my order?

  Allow 3 to 5 business days to ship items, if they're available, but if I must get them printed, then add on another day or two, depending on my printer's service to get them made and then sent out. Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Can I buy your products at conventions you attend?

  Oh, definitely! I attend most of the big name cons in Chicago like Acen, Anime Midwest, and C2E2! For updates about conventions I may be appearing at, check out for updates on twitter (@GalacticTurnip)!

  If you would like to see me at any particular convention, don't hesitate to suggest them to me and I'll see what I can do!

• What do you use to create your artwork?

  iPad Pro 12.9" in ProCreate!

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.